Matsumoto Tokyu Rei Hotel offers modern rooms with wooden furniture, a large writing desk, and a flat-screen TV. Each room includes an air purifier, refrigerator, electric kettle, and free toiletries. Bathrooms are compact but well-maintained. Room types include single, double, twin, and triple rooms, with an extra bed provided for triple occupancy bookings.
Dining Options
The hotel features a Japanese restaurant on the ground floor next to the entrance. Shangri-La Restaurant serves a daily breakfast buffet. A selection of wines is available.
Hotel Facilities
The hotel provides a massage service and a self-service laundry machine for guests. A computer with internet access is available in the lobby. The 24-hour reception offers luggage storage.
Location & Transportation
Matsumoto Tokyu Rei Hotel is a 3-minute walk from JR Matsumoto Station's East Exit. A bus station with services to Tokyo, Osaka, Kyoto, Nagoya, and Takayama is right next to the hotel. The property is a 30-minute drive from Shinshu Matsumoto Airport and Azumino City. It is 45 minutes by rapid train from Nagano and 2 hours from Nagoya. The hotel is near Nakamachi Kurassic-kan, Nawate Shopping District, and Matsumoto Castle, one of Japan's most complete original castles.
Guest Services
The 24-hour reception handles luggage storage. Staff will guide guests to a parking area located 3 minutes away on foot. The hotel serves as a base for trips into the Japanese Alps.
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From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
I found the Matsumoto Tokyu Rei Hotel to be a mixed experience during my stay. The location was incredibly convenient, being just a short walk from the Matsumoto Station. However, the room was not as clean as I expected, with an uncomfortable smell and dingy carpets. The breakfast buffet was disappointing, with many items empty and the food lacking flavor.
Rooms
5.0
The room was tidy but felt stale and outdated, with sticky carpets that made it uncomfortable to walk around without shoes.
Service
5.0
The staff seemed indifferent during my wait at check-in and did not apologize for the delay, which was unexpected for this type of hotel.
Location
8.0
The hotel's location is a highlight, just three minutes from the train station and a short stroll to nearby shops and restaurants.
Dining
5.0
Unfortunately, breakfast was subpar, with many buffet items empty and the quality of the food not meeting my expectations.
Facilities
5.0
While there were some amenities available, overall the facilities felt lacking compared to other business hotels I've visited.
John
United Kingdom,
November
2024
5.4/10
My stay at Matsumoto Tokyu Rei Hotel had its ups and downs. The location is fantastic, just a 5-minute walk from the train station, making it easy to explore the area. However, I faced disappointment with the room's condition and the breakfast selection, which left much to be desired.
Rooms
5.0
The room was compact but equipped with the essentials. Unfortunately, it felt stale and the carpet seemed sticky, which made me uncomfortable.
Service
5.0
While the staff were generally helpful, I was frustrated by the long wait for check-in. They could have been more apologetic about the inconvenience.
Location
9.0
The hotel is perfectly located just across from the railway station and near various eateries. It's also close to the bus terminal, which was incredibly convenient for my travels.
Dining
5.0
Breakfast was a letdown with many items running out. The few things I did try were not good quality.
Facilities
5.0
The basic amenities were there, and daily coffee/tea refills were a nice touch. However, the overall maintenance seemed lacking.
Brian
United Kingdom,
November
2024
5.4/10
My stay at Matsumoto Tokyu Rei Hotel was quite enjoyable overall. The location is fantastic, just a stone's throw from the JR Matsumoto station. However, the room was very small, making it a bit challenging to manage my bags comfortably.
Rooms
5.0
The room was clean but very small, leaving barely any space for my luggage.
Service
6.0
The staff were friendly and offered helpful assistance, though I found some instructions in poor English.
Location
9.0
I loved the hotel's location. it's right across from the railway station and close to various shopping centers and restaurants.
Dining
7.0
The dining options included good fish dishes, which I enjoyed during my stay.
Facilities
6.0
Basic facilities that met my needs, but nothing luxurious.
Ronald
United Kingdom,
November
2024
7.4/10
I had a mixed experience at Matsumoto Tokyu Rei Hotel. The location was fantastic, right across from the railway station and next to the 7&i department store. However, my room was quite small, making it challenging to move around with my suitcase. The staff were helpful, but the English instructions could use improvement. Overall, a decent stay but not without its drawbacks. 🤔✨
Rooms
5.0
The room was tiny, barely fitting my suitcase. The bathroom felt makeshift.
Service
6.0
The staff were helpful, but limited English proficiency made things a bit challenging.
Location
9.0
Perfect location right across from the train station, very convenient.
Dining
5.0
Dining options included meat, but I didn't try them.
Facilities
6.0
Facilities were adequate, but nothing amazing stood out.
Emily
United Kingdom,
November
2024
7.4/10
I had a mixed experience at Matsumoto Tokyu Rei Hotel. The location was perfect, just across from the train station, making it easy to explore the area. However, I found the overall state of the hotel quite disappointing with some aspects needing serious attention, especially regarding the room cleanliness and breakfast options.
Rooms
5.0
My room felt stale and stuffy, with a lingering smell that suggested it had seen better days. The carpet was dingy and sticky, making me uncomfortable without shoes. Additionally, while the room was clean, it was small and could definitely use refurbishment.
Service
6.0
The staff didn't seem to acknowledge the long wait for my room, which was surprising for a Japanese hotel. While their efficiency was decent, I expected more attentiveness and courtesy.
Location
8.0
The hotel is conveniently located just across the road from JR Matsumoto Station, making it super easy to get around. There are also shops nearby, which is a nice bonus.
Dining
5.0
Breakfast was far from stellar; much of the buffet was empty, and what I managed to eat didn't taste great. I hope they improve the dining options in the future.
Facilities
5.0
While I appreciated that the hotel is a business hotel with decent rooms, the overall facilities seemed dated, and the lack of a pleasant atmosphere affected my stay.
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